Privacy Policy — Your Data at 950ok
At 950ok, the privacy and security of your personal information are among our highest priorities. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the rights you hold as a registered player in Bangladesh.
Privacy at a Glance
What This Policy Covers
The cards below summarise the core commitments 950ok makes to every registered player regarding their personal data. These summaries do not replace the full policy text — please read all sections carefully.
Minimal Data Collection
950ok collects only the personal data strictly necessary to operate your account, process payments in BDT, verify your identity, and comply with anti-money-laundering obligations. We do not collect data for its own sake.
SSL Encryption
All data transmitted between your device and the 950ok platform is encrypted using industry-standard TLS/SSL protocols. Your payment credentials, account credentials, and personal details are never transmitted in plain text.
No Unauthorised Sharing
950ok does not sell your personal data to third parties. Data is shared only with essential service providers (payment processors, KYC verification services, game providers) and where legally required.
Your Rights Are Respected
You have the right to access, correct, and in certain circumstances delete your personal data held by 950ok. You may also object to certain processing activities or request a copy of your data at any time.
Transparent Cookie Use
950ok uses cookies and similar technologies solely to ensure the platform functions correctly, to remember your preferences, and to analyse aggregate platform usage. No third-party advertising cookies are placed without your knowledge.
Direct Contact Available
For any question about how 950ok handles your personal data, or to exercise any of your privacy rights, you can contact our data team at any time via the email address provided at the end of this policy.
Section 1
Data We Collect
950ok collects personal data in three primary ways: directly from you when you register or interact with the platform, automatically through your use of the site, and from trusted third-party sources as part of our identity and payment verification processes.
Data You Provide Directly
- Registration data: Full legal name, date of birth, email address, mobile number, and country of residence.
- KYC documents: Scanned copies or photographs of government-issued ID (National ID card, passport, or driving licence) and proof of payment method (bKash/Nagad account confirmation).
- Financial data: Your bKash number, Nagad number, Rocket number, Upay number, or card details as entered during deposit or withdrawal. Full card numbers are processed by our PCI-compliant payment partners and are not stored on 950ok servers.
- Support communications: The content of any messages, emails, or live chat conversations you initiate with our support team.
- Responsible gaming data: Deposit limits, session time limits, cooling-off requests, and self-exclusion requests you submit via your account settings.
Data Collected Automatically
- Device and browser data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
- Usage data: Pages visited, features used, games played, bet amounts, session duration, login timestamps, and navigation paths within the platform.
- Transaction logs: A complete record of all deposits, withdrawals, bets placed, and game rounds played, including timestamps, amounts in BDT (৳), and outcomes.
- Cookie data: Session identifiers, preference cookies, and analytical cookies as described in the Cookies section of this policy.
- Location data: Approximate geographic location derived from your IP address, used to confirm you are accessing the platform from a permitted location.
Section 2
How We Use Your Data
950ok processes your personal data for the following specific purposes. Each purpose is tied to a lawful basis for processing, which is described in detail in Section 3 of this policy.
| Purpose | Data Used |
|---|---|
| Account creation & management | Name, email, mobile number, date of birth, password hash |
| Identity & age verification (KYC) | Government ID documents, date of birth, payment method confirmation |
| Payment processing | bKash/Nagad/Rocket/Upay numbers, Visa/Mastercard references, transaction amounts in BDT |
| Fraud detection & AML compliance | IP address, device data, transaction logs, login history, source-of-funds documentation |
| Platform security | IP address, session data, login timestamps, failed login attempts |
| Customer support | Account details, support communications, transaction history |
| Responsible gaming monitoring | Betting patterns, session duration, deposit frequency, self-imposed limits |
| Service improvement & analytics | Aggregated, anonymised usage data, game performance metrics |
| Promotional communications | Email address, communication preferences, promotional opt-in status |
Marketing communications: If you have opted in to receive promotional emails from 950ok, we will use your email address to send you information about bonuses, seasonal offers (including BPL promotions, Eid specials, and T20 World Cup betting offers), and platform updates. You may opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email or by contacting our support team.
950ok does not use your personal data for automated decision-making that produces legal or similarly significant effects, except where automated processing is required for fraud prevention or AML compliance. In such cases, you have the right to request human review of any automated decision that affects your account.
Opting out of promotional emails does not affect your ability to use the 950ok platform. You will continue to receive essential service communications (account confirmations, withdrawal notifications, security alerts, and KYC requests) regardless of your marketing preference.
- Sell your personal data to any third party
- Share your data with unrelated advertisers
- Use full card numbers on our own servers
- Profile you for non-gambling commercial purposes
- Retain your data beyond the periods stated in Section 6
Section 3
Legal Basis for Processing
Each processing activity carried out by 950ok is supported by at least one of the following lawful bases. Where multiple bases apply to the same processing activity, all applicable bases are listed.
- Contractual necessity: Processing your registration data, KYC documents, and payment details is necessary to establish and maintain your 950ok account and to fulfil our obligations to you under the Terms & Conditions — including processing deposits and withdrawals in BDT (৳) and providing access to betting and gaming services.
- Legal obligation: Processing your identity data for KYC verification and maintaining records of your transactions is required to comply with anti-money-laundering obligations and age verification requirements. 950ok cannot waive these obligations regardless of your preferences.
- Legitimate interests: Processing usage data, device data, and transaction logs for fraud prevention, platform security, responsible gaming monitoring, and aggregate service improvement is necessary to protect the integrity of the 950ok platform and the interests of all players. 950ok has assessed that these legitimate interests are not overridden by your privacy rights for the specific processing activities described.
- Consent: Sending you promotional and marketing communications by email is carried out on the basis of your explicit opt-in consent at the time of registration or at a later date. You may withdraw this consent at any time without affecting the lawfulness of processing that took place before withdrawal.
- Contract — account & payment processing
- Legal obligation — KYC, AML, age verification
- Legitimate interests — fraud prevention, security, analytics
- Consent — promotional emails only
Section 4
Data Sharing & Third Parties
950ok shares your personal data only where necessary to deliver the services you use, to comply with legal obligations, or to protect the platform from fraud and abuse. All third-party processors engaged by 950ok are contractually required to process your data only for the purposes specified and to maintain security standards consistent with this policy.
Payment Processors
Your payment method details are shared with the relevant payment processor — bKash, Nagad, Rocket, Upay, Visa, or Mastercard — solely to execute the transaction you have requested. 950ok does not retain full card numbers on its own servers. All card-present data is handled by PCI DSS-compliant processors.
KYC & Identity Verification
Your identity documents and date of birth may be shared with third-party KYC verification service providers for the purpose of confirming your identity and confirming that you meet the 18+ age requirement. These providers process your data under strict data processing agreements.
Game Providers
When you play games provided by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, or other certified studios, a session token and your account identifier are shared with that provider to authenticate the game session. Full personal details (name, address, payment data) are not shared with game providers.
Legal & Regulatory Disclosure
950ok may disclose your personal data to competent authorities, law enforcement agencies, or courts where required to do so by applicable law, valid legal process, or to protect the rights, property, or safety of 950ok, its players, or the public. 950ok will notify you of such disclosures where permitted by law.
Section 6
Data Retention
950ok retains your personal data only for as long as is necessary to fulfil the purposes described in this policy, and in compliance with applicable legal and regulatory requirements. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | AML compliance and legal obligations |
| KYC identity documents | 5 years after account closure | Regulatory record-keeping requirements |
| Transaction records (deposits, withdrawals, bets) | 5 years after each transaction date | Financial record-keeping and AML compliance |
| Support communications | 2 years after last communication | Dispute resolution and service quality |
| Marketing opt-in records | Duration of consent + 2 years | Proof of consent for marketing activities |
| Analytical (anonymised) data | Up to 24 months on a rolling basis | Platform improvement; no personal identifiers retained |
| Self-exclusion records | Permanently | To prevent re-registration by self-excluded players |
After the applicable retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be associated with you. Where anonymisation is technically more appropriate than deletion, 950ok will apply anonymisation such that re-identification is not possible using reasonably available means.
Self-exclusion records are retained permanently. This is a responsible gaming safeguard — not a data privacy exception. If you have self-excluded from 950ok, this record ensures that any future registration attempt under your details can be detected and refused, protecting you from circumventing your own exclusion.
Section 7
Your Privacy Rights
As a player on the 950ok platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our data team at the email address in Section 11 of this policy. 950ok will respond to all rights requests within 30 days of receipt.
Right of Access
You may request a copy of all personal data 950ok holds about you. We will provide this in a structured, commonly used, machine-readable format (JSON or CSV) within 30 days of your request.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay. Some corrections may require re-submission of KYC documents.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. This right does not apply to data we are legally required to retain, such as KYC and transaction records.
Right to Restrict Processing
You may request that 950ok restrict processing of your personal data in specific circumstances — for example, while a rectification request is being verified, or where you have objected to processing based on legitimate interests.
Right to Data Portability
Where processing is based on your consent or on a contract, you may request that we transfer your personal data to you or directly to another service provider in a structured, machine-readable format.
Right to Object
You may object at any time to processing of your data carried out on the basis of legitimate interests — including profiling for responsible gaming monitoring. You may also object to direct marketing at any time with immediate effect.
Submit your request via email to support@950ok.bet with the subject line "Privacy Rights Request" and include your registered email address and a brief description of the right you wish to exercise. 950ok will acknowledge your request within 5 business days and provide a full response within 30 days. If the complexity or volume of your request requires more time, we will notify you and may extend the response period by up to an additional 30 days.
Section 8
Data Security
950ok implements a layered approach to data security designed to protect your personal information against unauthorised access, disclosure, alteration, or destruction. Our security measures include both technical controls and organisational policies.
Technical safeguards in place on the 950ok platform include: TLS 1.2 or higher encryption for all data in transit between your device and our servers; AES-256 encryption for sensitive data stored at rest; bcrypt hashing for account passwords (raw passwords are never stored); firewall and intrusion detection systems monitoring platform traffic in real time; automatic session expiry after a period of inactivity; and two-factor authentication (2FA) available to all registered players via their account security settings.
Organisational measures include: strict access controls ensuring that only personnel with a legitimate need can access player data; regular security training for all staff who handle personal data; a documented data breach response procedure with notification timelines; and periodic third-party security reviews of platform infrastructure.
Despite these measures, no internet-connected platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, 950ok will notify affected players as promptly as practicable and will take immediate steps to contain and remediate the breach.
Your responsibilities: You also play an important role in keeping your account secure. Keep your password confidential, do not share your login credentials with anyone, and log out of your account when using a shared or public device. If you suspect that your account has been compromised, contact our support team immediately via live chat or email.
- TLS 1.2+ encryption for all data in transit
- AES-256 encryption for sensitive data at rest
- Bcrypt password hashing — raw passwords never stored
- Two-factor authentication available to all players
- Real-time intrusion detection monitoring
- Staff access controls and regular security training
- Documented breach notification procedure
Section 9
Minors & Privacy
The 950ok platform is strictly intended for adults aged 18 years and above. 950ok does not knowingly collect, process, or retain personal data from any person under the age of 18. Age verification is a mandatory step in the account registration process, and 950ok uses third-party KYC services to confirm that all registered players meet the minimum age requirement.
If 950ok becomes aware that personal data has been collected from a person under the age of 18 — whether through a misrepresentation during registration or by any other means — the account will be immediately suspended, all funds returned to the verified payment source where possible, all personal data associated with the account deleted or anonymised in accordance with applicable law, and the incident recorded for AML and responsible gaming compliance purposes.
If you are a parent or guardian and have reason to believe that a person under the age of 18 has registered an account on 950ok, please contact our support team immediately at support@950ok.bet with the subject line "Underage Account Report". We will investigate and act on all such reports with priority.
Players must be 18 years or older to register and play on 950ok. Age is verified during the KYC process. Providing false information about your age is a serious breach of the Terms & Conditions and will result in permanent account closure and forfeiture of all funds. For adults aged 18 and above only.
Section 10
Changes to This Policy
950ok reserves the right to update or amend this Privacy Policy at any time. Changes may be made to reflect updates in applicable law, changes to our data processing activities, or improvements to our privacy practices based on player feedback or internal review.
When a material change is made to this policy — meaning a change that affects how your personal data is collected, used, shared, or retained in a way that may affect your interests — 950ok will notify registered players by email to the address associated with your account at least 14 days before the change takes effect. Non-material changes (such as clarifications of existing practice, corrections of typographical errors, or reorganisation of sections for readability) may be made without advance notice, though the policy version date will always be updated.
The current version of the Privacy Policy is always available at 950ok.bet/privacy-policy. The effective date at the top of the policy indicates when the current version entered into force. Continued use of the 950ok platform after a revised policy has taken effect constitutes your acceptance of the revised terms.
If you do not agree with a material change to this Privacy Policy, you have the right to close your account before the change takes effect and to request deletion of your personal data to the extent permitted by our legal retention obligations.
- Current version effective: January 1, 2026
- Material changes notified by email 14 days in advance
- Always available at 950ok.bet/privacy-policy
- Queries about changes: support@950ok.bet
Section 11
Contact & Data Queries
If you have any questions about this Privacy Policy, about how 950ok handles your personal data, or if you wish to exercise any of the privacy rights described in Section 7, please contact our data team using the details below.
All privacy-related communications are handled in English and are responded to within the timeframes stated in Section 7. Our team operates on Bangladesh Standard Time (UTC+6) and prioritises privacy rights requests over general support queries.
When contacting us about a privacy matter, please include your registered email address, a clear description of your query or the right you wish to exercise, and any relevant reference numbers (such as a transaction ID or account number) to help us locate your data quickly. We may need to verify your identity before acting on certain requests in order to protect your account from unauthorised access.
- Email: support@950ok.bet — use subject line "Privacy Rights Request"
- Response time: Acknowledgement within 5 business days; full response within 30 days
- Language: All privacy communications handled in English
- Time zone: Bangladesh Standard Time (BST, UTC+6)
For general account questions that are not specifically related to privacy rights requests, our customer support team is available 24 hours a day, 7 days a week via live chat on the 950ok platform. The live chat team can escalate privacy-specific queries to the data team on your behalf.
Your Privacy Is in Good Hands at 950ok
Have more questions? Browse our FAQ, review our Terms & Conditions, or explore responsible gaming resources. When you are ready, log in and enjoy a safe, secure betting experience.